Safety, Security & Insurance

Your cat’s wellbeing and the security of your home are at the heart of everything we do. We follow clear, professional procedures to ensure your pet is cared for safely and your property is respected at all times.

Fully Vetted Cat Sitters

All members of our team are Disclosure Scotland checked. This provides reassurance that your cat and your home are being cared for by trusted, vetted professionals.

Insured for Your Peace of Mind

We are fully insured through Petplan Sanctuary, offering protection and peace of mind while your cat is in our care. Our insurance covers professional pet sitting services carried out in your home.

Discreet, Unbranded Vehicles

For added home security, our sitters arrive in unbranded vehicles with no decals or advertisements. This avoids drawing attention to your property and helps maintain privacy while you are away.

Secure Key Handling

We take key security seriously.

• All keys are clearly tagged for identification without revealing your address

• When not in use, keys are securely stored in our safe

• Keys are only accessed by authorised members of our small team

Veterinary Release & Emergency Care

Your cat’s health is always our priority. Prior to providing care, we require a completed veterinary release form, allowing us to seek veterinary attention on your behalf should it be necessary.

With experience in feline veterinary care, we are confident in recognising when a cat may need medical attention and acting promptly and appropriately in an emergency.

Professional Standards You Can Trust

By operating as a small, dedicated team, we maintain high standards of accountability, communication, and care. You are never passed between anonymous sitters — you know exactly who is responsible for your cat and your home.